Sj410 Privacy Policy — User Personal Data Protection
This policy explains how sj410 collects, uses, stores and protects your personal information. Please read it carefully to understand your rights as a user of this platform.
Updated: January 2026
Information We Collect from You
Username, encrypted password, phone number, date of birth and email address provided during registration. We require this information to verify your identity and manage your account.
Device type, operating system, browser version, IP address, and device identifier. This data is collected automatically for security purposes and to detect unauthorised access attempts.
Deposit and withdrawal transaction records in Malaysian Ringgit (RM), along with the account holder's name and bank account number used. Credit or debit card details are not stored directly on our servers.
Pages visited, session duration, game categories accessed, betting patterns and interactions with platform features. This data is used to improve user experience and account security.
How Your Information Is Used
Sj410 uses the personal information collected solely for legitimate purposes necessary to operate this platform responsibly. We do not use your data for any purpose not stated in this policy without first obtaining your consent.
Account and identity information is used to process registrations, verify user identity, ensure one account per individual, and comply with local legal requirements — including those under Malaysia's Personal Data Protection Act 2010 (PDPA).
Usage data and device information are used to detect and prevent fraudulent activity, ensure the security of financial transactions, and improve platform performance based on real usage patterns of Malaysia users.
Payment information is used solely to process RM deposits, verify withdrawals to legitimate accounts, and maintain transaction records for accountability and dispute resolution purposes.
- Identity verification and account management
- Processing MYR deposits and withdrawals
- Fraud prevention and security
- User experience improvement
- Malaysia PDPA legal compliance
- Sending account-related notifications
Cookies and Session Tracking
Sj410 uses cookies and similar session tracking technologies to operate the platform's core functions, including maintaining your login status, saving language preferences, and ensuring smooth gameplay sessions.
We use two main categories of cookies: session cookies, which are automatically deleted when you close your browser, and persistent cookies, which are stored on your device for a set period to improve your experience on future visits.
Analytics cookies are used to understand aggregate usage patterns that do not personally identify individuals. This data helps our technical team identify performance issues and optimise pages for mobile users in Malaysia.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the login function and your overall platform experience.
Data Storage, Security and Third-Party Sharing
Your personal data is stored on servers protected by SSL/TLS encryption. Passwords are stored in a one-way hash format that cannot be decrypted by anyone, including sj410 staff.
Financial transaction records are retained for the period required under Malaysian legal regulations. Active account data is kept for as long as the account remains active, and may be deleted upon request once all obligations have been settled.
Sj410 does not sell, rent, or transfer users' personal data to third parties for marketing purposes. Data is only shared with service providers directly involved in platform operations, such as local Malaysian payment processors handling MYR transactions.
All third-party service providers we engage are bound by data protection agreements that prohibit them from using your information beyond the scope of services provided to sj410.
Your Rights as a User and How to Contact Us
Right to Access, Correction and Deletion
As a sj410 user, you have the right to access the personal information we hold about you at any time. You may request a copy of your data, ask for corrections to inaccurate or outdated information, and in certain circumstances, request deletion of your data.
Data access requests can be submitted through our customer support. We will process requests within 14 business days of receiving a complete request. Some data may not be eligible for deletion if there are outstanding legal or financial obligations.
If you wish to close your account and delete all your personal data, contact sj410 customer support via live chat. Please ensure all account balances have been withdrawn before your closure request is processed.
Changes to This Privacy Policy
Sj410 reserves the right to update this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or new platform features. Any material changes will be communicated via a notice on the platform before taking effect. Continued use after the notice is published constitutes acceptance of the updated policy.
- Live Chat — Available 24/7 within the sj410 platform. The fastest way to handle privacy queries and data requests.
- Email — privacy at sj410.com. For written requests regarding data access, correction or deletion.
- Visit FAQ page for general questions about your account and privacy.
- Access to your personal data
- Correction of inaccurate information
- Data deletion (subject to conditions)
- Objection to certain processing activities
- Complaints to the PDPA Authority